FREEQUANTLY ASK QUESTIONS
What types of bike accessories do you offer?
We offer a comprehensive range of bike accessories, including but not limited to helmets, lights, locks, and more.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.
How can I become a distributor or retailer for your products?
To become a distributor or retailer, please fill out the form on our website's 'Partnerships' page, and our team will get in touch with you.
Do you offer any warranties on your products?
Yes, we offer warranties on select products. Please check the product description or contact our support team for warranty details.
How can I get in touch with your customer service team?
You can reach our customer service team via email, phone, or through the 'Contact Us' form on our website.
Can I place an order over the phone?
Yes, you can place an order over the phone by contacting our sales team during business hours.
Do you have any upcoming product releases or promotions?
Yes, we regularly introduce new products and promotions. Stay updated by subscribing to our newsletter or following our social media channels for the latest announcements.
Can I cancel or modify my order after it has been placed?
We aim to process orders quickly; however, if you need to cancel or modify your order, please contact us as soon as possible, and we will do our best to accommodate your request.
What is your process for handling damaged or defective items?
In the rare instance of receiving a damaged or defective item, please reach out to our customer service team immediately for prompt assistance and resolution.
What materials are your accessories made of?
Our accessories are made of high-quality materials such as durable plastics, aluminum alloys, and other robust and lightweight components.